Help Center

Our analytics platform is designed for various beauty and spa businesses, including cosmetic clinics, medical spas, beauty salons, wellness centres, and aesthetic treatment providers. Whether you offer facial treatments, body contouring, skincare services, or comprehensive spa packages, our analytics can help you track treatment outcomes and improve client satisfaction.

Implementation typically takes 2-4 weeks, depending on your specific requirements and the complexity of your existing systems. Our process includes initial consultation, custom dashboard setup, data integration, staff training, and ongoing support. We work closely with your team to ensure a smooth transition with minimal disruption to your daily operations.

Yes, absolutely. As a Denmark-based company, we are fully compliant with GDPR and all European data protection regulations. We implement enterprise-grade security measures including data encryption, secure hosting within the EU, regular security audits, and strict access controls. Your client data is protected with the highest standards of privacy and security.

Our platform tracks comprehensive metrics including treatment effectiveness rates, client satisfaction scores, before/after comparisons, treatment duration analysis, revenue per service, client retention rates, seasonal trends, staff performance indicators, and quality assurance metrics. All data is presented through intuitive dashboards with customisable reporting options.

Yes, comprehensive training is included with all our analytics packages. We provide initial setup training for administrators, user training for staff members, ongoing support during business hours (Monday-Friday, 10:00-19:00), and access to detailed documentation and video tutorials. Our team ensures everyone is comfortable using the platform effectively.

Yes, our platform is designed to integrate with most popular booking and practice management systems used in the beauty industry. During the consultation phase, we assess your current systems and develop custom integration solutions to ensure seamless data flow. This eliminates duplicate data entry and provides a unified view of your business analytics.

We provide comprehensive ongoing support including technical assistance during business hours, regular platform updates and improvements, monthly performance reviews, troubleshooting and issue resolution, and access to our knowledge base. Professional and Enterprise packages also include priority support and dedicated account management.

We offer flexible pricing packages based on your business size and requirements. Our Essential package suits small practices, Professional package is ideal for growing spas, and Enterprise package serves beauty chains and large operations. All prices include setup, training, and ongoing support. Contact us for a personalised quote based on your specific needs.